Privacy Policy
Last updated: April 22, 2026
This Privacy Policy describes how NOUR.AI Inc. (“we”, “our”), publisher of the Examengo platform, collects, uses, retains, and protects the personal information of users of its website (examengo.com) and platform (app.examengo.com).
It complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec’s Act respecting the protection of personal information in the private sector (Law 25).
Privacy Officer: Noureddine Meraihi — info@examengo.com
1. Who This Applies To
This policy applies to:
- Instructors: anyone who creates an account on the platform to design and administer exams.
- Candidates: anyone invited to take an exam via the platform, without necessarily creating an account.
- Visitors of the examengo.com website.
2. Data We Collect
2.1 Data You Provide Directly
| Category | Data | Who |
|---|---|---|
| Identity | First name, last name, email address | Instructors, Candidates |
| Authentication | Password (encrypted), Google OAuth login | Instructors |
| Payment | Purchase history, amounts (banking data is handled by Stripe) | Instructors |
| Content | Exams, questions, answers, submitted files | Instructors, Candidates |
| Results | Grades, scores, corrections, attempts | Candidates |
2.2 Data Collected Automatically
- IP address, browser type, operating system
- Pages visited, session duration
- Technical cookies (see section 7)
3. Purposes of Processing
We use your personal data to:
- Provide the service: account management, exam administration, automatic grading, sending candidate invitations
- Process payments: handling credit purchases via Stripe
- Ensure security: fraud detection, monitoring for unauthorised access attempts
- Improve the platform: aggregated and anonymised usage analysis
- Communicate: sending transactional emails (confirmations, invitations, results)
- Meet legal obligations: retention of accounting records, responses to legal requests
We do not sell your personal data to third parties.
4. Data Retention
| Data type | Retention period |
|---|---|
| Account data (Instructor) | Duration of account + 2 years after closure |
| Exam results (Candidate) | As set by the Instructor, max. 5 years |
| Payment data | 7 years (accounting obligations) |
| Connection logs | 12 months |
| Non-essential cookies | Duration of consent (max. 13 months) |
Upon expiry of these periods, data is deleted or anonymised.
5. Data Sharing
We share your data only with:
| Third party | Purpose | Country |
|---|---|---|
| Stripe Inc. | Payment processing | United States |
| Hosting provider | Platform hosting | Canada / United States |
| Sentry | Technical error monitoring | United States |
Any transfer outside Canada is governed by appropriate contractual safeguards in accordance with Law 25.
We do not share your data with advertisers or data brokers.
6. Your Rights
Under PIPEDA and Law 25, you have the following rights:
- Right of access: obtain a copy of your personal data we hold
- Right of rectification: correct inaccurate or incomplete data
- Right to erasure: request deletion of your data (Instructors can also delete their account directly from their dashboard)
- Right to portability: receive your data in a structured, readable format
- Right to object: object to certain processing activities
To exercise any of these rights, contact us at info@examengo.com. We will respond within 30 days.
7. Cookies
We use two types of cookies:
Essential cookies (always active) Required for the platform to function: authentication, session management, security.
Analytics cookies (subject to consent) Used to measure site traffic on an aggregated basis. They are only activated after your explicit consent via the cookie banner.
You can update your preferences at any time using the cookie management button at the bottom of the page.
8. Security
We implement appropriate technical and organisational measures to protect your data:
- Password encryption (hashing)
- Secure connections (HTTPS / TLS)
- Data access restricted to authorised personnel
- Error and incident monitoring via Sentry
In the event of a data breach likely to affect your rights, we will notify the Commission d’accès à l’information (CAI) of Quebec and the affected individuals as soon as possible.
9. Minors
Account creation is reserved for individuals aged 18 and over. Candidate minors may take exams without creating an account. If you are a parent or legal guardian of a minor and wish to exercise their rights, contact us at info@examengo.com.
10. Amendments
We may update this policy at any time. In the event of a material change, we will notify you by email or via the platform at least 15 days before the changes take effect.
11. Contact and Complaints
NOUR.AI Inc. — Examengo info@examengo.com
If you believe your rights have not been respected, you may file a complaint with the Commission d’accès à l’information (CAI) of Quebec: www.cai.gouv.qc.ca